Shipping Policy – Shipping Container Hub

At Shipping Container Hub, we specialize in delivering high-quality containers to customers worldwide. Our goal is to ensure your order is shipped efficiently, securely, and on time. This Shipping Policy explains how we handle the delivery of containers and related products.

1. Order Processing

Orders are processed within 2–3 business days after payment confirmation.
For custom container modifications or special requests, processing times may extend. You will be notified in advance.
Once your order is scheduled for dispatch, you will receive a shipping confirmation email with details.

2. Delivery Methods

We offer flexible delivery options depending on your location and order size:

Truck Delivery (Domestic): For delivery within [your country], containers are transported by flatbed, tilt-bed, or chassis truck.
Port Pickup: Customers can collect containers directly from our designated depots or partner ports.
International Shipping: Containers are shipped via ocean freight to major ports worldwide.

3. Delivery Times

Estimated delivery times vary depending on destination and availability:

Domestic Delivery (within [your country]): 5–10 business days
International Delivery (port-to-port): 15–30 business days (subject to customs clearance and port schedules)

Note: These are estimates only. Delays may occur due to port congestion, customs inspections, or carrier scheduling.

4. Shipping Costs

Shipping costs depend on container size, type, delivery distance, and mode of transport.
An accurate shipping quote will be provided during checkout or by request from our logistics team.
Customers are responsible for any additional costs such as offloading fees, permits, or equipment rentals at the delivery site.

5. Customs, Duties & Taxes

For international orders, the buyer is responsible for import duties, taxes, and customs clearance fees in their destination country.
Shipping Container Hub is not responsible for delays caused by customs authorities.

6. Delivery Requirements

Customers must ensure the delivery site is accessible for trucks and unloading equipment.
The buyer is responsible for providing proper offloading equipment (e.g., crane, forklift) unless otherwise arranged.
If delivery is unsuccessful due to site inaccessibility or lack of equipment, re-delivery fees may apply.

7. Damaged or Delayed Shipments

If your container arrives damaged, please contact us within 48 hours with supporting photos.
In the event of delays beyond our control (e.g., port congestion, strikes, or natural disasters), Shipping Container Hub will communicate updates promptly.

8. Restrictions

We do not ship to embargoed or restricted countries.
Hazardous goods and prohibited cargo cannot be transported inside our containers.

9. Contact Us

For questions or support regarding shipping:

📧 support@shippingcontainerhub.com
📞 +1 (760) 637-8677

Shipping Policy